Privacy & Data

Your Privacy Matters to 7u7

This Privacy Policy explains exactly what personal data 7u7 collects, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve straight answers — no legal jargon, no runaround.

Last updated: January 2025

How 7u7 Keeps Your Data Safe

Six things you should know about privacy on the 7u7 platform

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SSL Encryption on Every Page

Every page on 7u7 is protected by SSL encryption. This means that any data you send to us — including your login credentials, payment details, and personal information — is encrypted in transit and cannot be intercepted by third parties.

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We Never Sell Your Data

7u7 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve your experience on the platform. That's it.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. 7u7 makes it straightforward to exercise these rights — just contact our support team and we'll handle your request promptly and without hassle.

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Secure Data Storage

Your data is stored on secure servers with restricted access. We apply industry-standard security measures including firewalls, access controls, and regular security audits to ensure that your information is protected at rest as well as in transit.

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Transparent Cookie Use

7u7 uses cookies to keep your session active, remember your preferences, and understand how players use the platform. We don't use cookies to track you across other websites. You can manage cookie preferences through your browser settings.

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Clear, Honest Communication

When 7u7 needs to share your data with a third party — such as a payment processor or identity verification service — we tell you why. We don't hide data-sharing practices in fine print. This policy is written to be read and understood, not avoided.

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This Privacy Policy applies to all users of the 7u7 platform, including visitors who browse without registering and players with active accounts. By using 7u7, you acknowledge that you have read and understood this policy.

01 — Who We Are

7u7 is an online gaming platform operating at 7u7.today. We provide sports betting, casino games, live dealer games, and virtual sports to players in Bangladesh and other permitted regions. When this Privacy Policy refers to "7u7", "we", "us", or "our", it means the operator of the 7u7 platform.

As the operator of 7u7, we act as the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your data is processed, and we are accountable for keeping it safe.

If you have any questions about how 7u7 handles your personal data, you can reach us at [email protected] at any time.

02 — Data We Collect

7u7 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the site, and occasionally from third parties such as payment processors or identity verification services.

Information you provide directly

  • Full legal name and date of birth
  • Residential address and country
  • Email address and phone number
  • Username and account password (stored in encrypted form)
  • Payment method details (card numbers, mobile banking accounts, e-wallet IDs)
  • Identity documents submitted for verification (national ID, passport, utility bills)
  • Communications you send to our support team

Information collected automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited, time spent on each page, and navigation paths
  • Game activity, bet history, and transaction records
  • Session duration and login timestamps
  • Cookie and tracking data (see Section 06)

Information from third parties

  • Identity verification results from KYC service providers
  • Payment confirmation and fraud screening data from payment processors
  • Age verification data where required by our licensing obligations
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You are not required to provide all of the above data just to browse 7u7. However, certain data — particularly identity and payment information — is required to register an account, make deposits, and process withdrawals.

03 — How We Use Your Data

7u7 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your use of 7u7.

Purpose Data Used
Creating and managing your account Name, email, date of birth, address, password
Processing deposits and withdrawals Payment details, transaction history, identity documents
Verifying your identity (KYC) Government ID, proof of address, date of birth
Preventing fraud and money laundering IP address, device data, transaction patterns, identity data
Providing customer support Account details, support communications, transaction history
Improving the platform Usage data, session data, game activity (anonymised where possible)
Sending account notifications Email address, phone number
Responsible gaming monitoring Betting patterns, session duration, deposit frequency

7u7 does not use your personal data to build advertising profiles or to target you with third-party advertisements. Any promotional communications from 7u7 relate only to offers and updates on the 7u7 platform itself.

04 — Legal Basis for Processing

Every time 7u7 processes your personal data, we do so on one of the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the services you signed up for — including account management, deposits, withdrawals, and gameplay.
  • Legal obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
  • Legitimate interests: We process some data — such as usage analytics and fraud detection signals — because it is in our legitimate interest to operate a secure, fair, and well-functioning platform.
  • Consent: Where we rely on your consent — for example, for optional marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

05 — Data Sharing

7u7 does not sell your personal data. We share your data only with trusted third parties who help us operate the platform, and only to the extent necessary for each specific purpose.

  • Payment processors: To handle deposits and withdrawals securely. These providers are PCI-DSS compliant and handle your financial data under strict security standards.
  • Identity verification providers: To confirm your identity and age as required by our licensing obligations. These providers process your documents securely and do not retain them beyond what is necessary.
  • Fraud prevention services: To detect and prevent fraudulent activity, money laundering, and account abuse on the 7u7 platform.
  • Game software providers: Game providers may receive anonymised session data to ensure fair gameplay and resolve technical disputes.
  • Regulatory and law enforcement authorities: Where required by law, we may be obligated to share data with relevant authorities. We will always comply with valid legal requests.
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7u7 never shares your personal data with advertisers, data brokers, or any third party for commercial purposes unrelated to operating your account.

06 — Cookies and Tracking

7u7 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:

  • Essential cookies: Required for the platform to function. These keep you logged in, maintain your session, and remember your language and currency preferences. You cannot opt out of these without affecting your ability to use 7u7.
  • Analytics cookies: Help us understand which pages are most visited, how long players stay, and where they encounter problems. This data is aggregated and anonymised where possible.
  • Security cookies: Used to detect and prevent fraudulent logins and suspicious activity on your account.

7u7 does not use third-party advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent some features of 7u7 from working correctly.

07 — Data Retention

7u7 retains your personal data for as long as your account is active and for a period after closure as required by our legal and regulatory obligations. Specifically:

  • Account and identity data is retained for a minimum of five years after account closure, in line with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Support communications are retained for up to three years after the conversation is closed.
  • Usage and analytics data is retained in anonymised form for platform improvement purposes.

Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your data before the retention period has expired, we will delete what we legally can and explain clearly what we are required to keep and why.

08 — Your Rights

As a 7u7 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

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Right to Access

Request a copy of the personal data 7u7 holds about you.

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Right to Rectification

Ask us to correct any inaccurate or incomplete data.

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Right to Erasure

Request deletion of your data where we have no legal obligation to retain it.

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Right to Restriction

Ask us to limit how we use your data in certain circumstances.

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Right to Portability

Receive your data in a structured, machine-readable format.

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Right to Object

Object to processing based on legitimate interests.

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We aim to respond to all data rights requests within 30 days. In complex cases we may need up to 60 days, and we will let you know if this is the case. There is no charge for making a request.

09 — Security Measures

Protecting your personal data is something 7u7 takes seriously. We have implemented a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.

  • All data transmitted between your device and 7u7 is encrypted using TLS (Transport Layer Security).
  • Passwords are stored using strong one-way hashing algorithms — we never store your password in plain text.
  • Access to personal data within 7u7 is restricted to staff who need it to perform their job functions.
  • Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
  • We conduct periodic reviews of our data handling practices to identify and address potential vulnerabilities.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your 7u7 account has been compromised, please contact our support team immediately so we can take action to protect your account.

10 — Children and Minors

7u7 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we may request additional proof of age at any time.

If we discover that a minor has registered on 7u7, we will immediately close the account, void any transactions, and delete the associated personal data as quickly as possible. If you believe a minor has registered on 7u7, please contact us at [email protected] so we can investigate and act promptly.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. For more information on responsible gaming tools available on 7u7, visit our Responsible Gaming page.

11 — Changes to This Policy

7u7 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we handle your data, we will notify registered players by email before the changes take effect. We encourage you to review this page periodically so you are always aware of how 7u7 handles your personal information.

Your continued use of the 7u7 platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, please stop using the platform and contact support to close your account.

12 — Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 7u7 handles your personal data, please get in touch. Our team is available 24 hours a day, 7 days a week.

Email: [email protected]

You can also find answers to common questions on our FAQ page, or review the full rules governing your account in our Terms and Conditions.

We take every privacy inquiry seriously and aim to respond within 2 business days. For data rights requests, we will confirm receipt immediately and provide a full response within 30 days.

Safe & Secure

Play with Confidence on 7u7

Your data is protected, your account is secure, and your privacy is respected. Join thousands of players who trust 7u7 for a safe online gaming experience.